Legal information

Temporary withdrawal-right information and personalized-product exceptions.

Pending Phase 6 legal review.Last updated: May 14, 2026

Right of Withdrawal

Pending Phase 6 legal review.

This page is a temporary MDX placeholder for the right-of-withdrawal information. The final version will be aligned with ready-made catalog products and personalized orders.

What this document will cover

  • the standard withdrawal right for EU consumers;
  • exceptions for personalized or made-to-specification products;
  • the notification and return process;
  • the future custom-order waiver flows planned for Phase 3.

Current status

This is not final legal copy. It ensures the withdrawal page exists in Bulgarian and English until Phase 6 review.